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FAQS

Please give these a read!

Do I need to book?

Booking is essential, we often can't seat walk in painters, we also need to know your party size to accommodate you all! If you need to book more than one table then please do so. Book for bums on seats not just painters so that everyone can have a seat!

What hidden costs are there?

There are no hidden costs for our family friendly pottery painting. Each session lasts 1 hour 30 minutes and you pay for what you paint, eat or buy from our retail area! 

There is a £10pp studio fee when booking The Lounge, this is not a refundable deposit. Pay for what you paint on the day.

There is a £55 booking fee when booking the VIP Party Room, this is not a refundable deposit. Pay for what you paint on the day.

What if I am not local to collect my piece?

Don't worry,  we have visitors from far and wide. We can post your item to you through Royal Mail. We do charge postage and although we take care to wrap your pottery as best we can, posting is at your own risk. 

Can I bring my children even I don't paint?

Everyone is welcome at The Kiln Cafe, come and watch the kids get creative whilst you relax with a coffee or a drink from our bar during our Family Friendly sessions. However in our busy periods like during the weekends we ask at least 50% of your party is painting. 

Can I bring decorations and food for my special event?

We provide some decorations but customers are welcome to bring extra! If you are holding a party, why not order a cake? We are fully licensed so please refrain from bringing alcohol.

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